Builder Pro Tech Protect is available on full computer systems and offers a repair service including free diagnostics, repair on full parts and labour over the entire coverage period.
Builder Pro Tech Protect
- Accidental or intentional physical or liquid damage.
- Damage at connections such as DC jack, USB, Ethernet connectors.
- Loss or damage resulting from external causes such as, but not limited to, power surges, acts of nature (fire, flood, windstorm, hail etc.).
- Software, including infections (virus, trojan, malware etc.), drivers, and non-compatible software.
- Any software/data loss or corruption due to system malfunction before or during the repair.
- Data backup or recovery service. If a reset of the operating system is necessary, backup and recovery of software or data is not included in the warranty.
- Product with removed or altered serial numbers.
- Loss or damage from mishandling, tampering, or modification.
- Change of the original setup and hardware configurations of the system unless such modifications were performed by our technicians with such service records. This includes later upgrades or add-on components and defects caused by such components. Incompatibility issues of installing new hardware or software.
- Consumables including, but are not limited to, batteries, ink, toner, drums, print heads and projector bulbs.
- Normal wear and tear and cosmetic damage including, but not limited to hinges, back cover of LCD/LED screen, fading or worn numbers and letters, fading, or worn logos.
- Theft or loss of the product, software, data, or accessories.
- Dead pixels or stuck pixels on Monitors, Laptop screens, Tablets and TVs below manufacturer-defective standards.
- External accessories such as speakers, keyboard, touch pens, mouse, carrying bag, 3D glasses, remote controls, web cam, or any external bundled items.
- Financial, personal, or any other losses incurred during system downtime before, during, or after repair and/or servicing.
- Repair or service by an unauthorized third party.
- On-site service.
- Improper use such as overclocking, crypto mining, or farming.
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Shipping to the manufacturer
Save time and money by not dealing with the manufacturer. We will come to your place of business/home and get in-person service.
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Less downtime
Computers and electronics play a central role in our lives. When something fails, it can cause a disruption, but our protection plans will get your device backed up and running in no time.
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Free diagnostics
Save on the cost of diagnosing your product. If you suspect something is wrong, you can have our technicians check it out for you at any time, free of charge.
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Once-a-year physical cleaning and Windows reset
Keep your computer running fast, where we can give it a physical cleaning, and if for any reason you want, we can reset Windows to factory settings.
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